Support Center

What is VideoAlpha Sovereign (VAS)?

A Windows desktop program that takes the hassle out of finding, downloading, and organizing YouTube channel videos one by one. Add channels once and pick the ones you need — VAS automates backup and organization, so you spend less time on repetitive work and can store and manage the videos you want more easily.

What content can I use VideoAlpha Sovereign to back up?

The software is a general-purpose channel backup & management tool. The user may use it only for content from channels they own⁠/operate or content authorized by the rights holder, and must comply with applicable laws, copyright, third-party rights, and platform terms of service. Using it to infringe the copyright of others is the user's responsibility, and we prohibit such use. For details, see the Terms of Service.

Is it available for Mac or Linux?

VideoAlpha Sovereign is a dedicated Windows desktop application. If support for other operating systems is introduced, we will announce it on this website.

Is LITE really free?

Yes, the LITE edition is free forever. You can install and start using it without any payment information.

What payment methods are supported?

Supported payment methods are displayed in the FastSpring checkout and may vary depending on the buyer’s country or region, currency, device, purchased product, and order type. The final available payment methods will be shown at checkout before purchase completion.

Are refunds available?

Lifetime licenses can be requested for refund within 14 days of purchase, and monthly subscriptions within 14 days of the initial billing date. Renewal charges are reviewed separately where required by applicable law or where there is a valid reason such as duplicate payment, license activation failure, or a material defect. Refunds for change of mind may be limited once the license key has been activated and the program has already been used. For details on eligible refund reasons, see the Refund Policy.

Can I upgrade from PRO to MASTER?

Yes — though the method depends on your current license type.

• PRO Lifetime License: You can upgrade to a MASTER Lifetime License for an additional fee from within the VAS app (if you upgrade all of your PCs, the existing PRO license becomes unusable; if you upgrade only some, the remaining PCs can keep using PRO)
• PRO Monthly Subscription: Upgrade is not available; a separate MASTER license purchase is required

Choosing MASTER from the start is the most cost-effective option.

How does the lifetime license work?

A one-time purchase grants a permanent right to use the major version provided at the time of purchase (e.g., v1.x.x). Within that major version, minor updates, bug fixes, engine compatibility maintenance, and feature improvements we provide are included free of charge. New major versions whose first version digit changes (e.g., v2.x.x) or versions released as separate products are not included in this license and require a separate purchase, except where we expressly state otherwise.

How does the monthly subscription work?

It is billed automatically every month. After cancellation, you can continue using the edition until the end of the current billing period; after expiration, the edition is no longer usable. If you need a lifetime license, you can purchase it separately.

Will I keep getting software updates after purchase?

Yes. With a lifetime license, you receive engine optimizations, stabilization updates, and core engine compatibility maintenance for changes in external platform environments — all within the major version provided at purchase. With a monthly subscription, you receive these for the duration of any active billing period.

What happens to my license if I replace my PC?

You can transfer your license directly in the app. In the Settings window on your old PC, click [Deactivate this PC], then install the program on the new PC and activate it with the same license key — no email request is required. Each license can be transferred up to 3 times in total (regardless of the quantity purchased). You can transfer it again 30 days after the previous transfer. The number of transfers remaining is shown in the app's Settings window.

How do I download the program again?

Enter the email address registered to your license on the download page. We will send the redownload instructions to that address. LITE can be downloaded directly from the download page.

I can't find my license key

Enter the email address registered to your license on the download page. We will send the steps for retrieving your license key to that address. If the email does not arrive, please check your spam folder. If you still cannot find it, please contact customer support.

What is Sovereign Key™?

It is the key that activates the HyperSync™ Engine in the MASTER edition. You can create one for free in the Google Cloud Console — see the guide page for detailed instructions.

Can I use the program without a Sovereign Key™?

Yes. Without a registered Sovereign Key™, the HyperSync™ Engine is not activated, and the program runs on the default DirectStream™ Engine. Some advanced features such as list-only saving and backup start-date filtering are also unavailable. Once Sovereign Key™ is registered, the HyperSync™ Engine and those advanced features are activated together.

How do I back up a channel?

Enter the channel URL, or select the channel from the Channel Library with one click. VAS analyzes the channel's video list automatically and backs it up. LITE backs up only the 5 oldest videos.

Will videos I have already backed up be downloaded again?

Videos you have already backed up are checked automatically and skipped. With the Channel Library in PRO and MASTER, VAS quickly finds newly added videos, and any videos not backed up yet, and continues from there.

Can I back up only videos uploaded on or after a date I choose?

Register a Sovereign Key™ in MASTER and you can set a backup start date. Only videos uploaded on or after that date are backed up.

Is my data sent anywhere?

Channel libraries and backup history are processed on the user's PC and are not transmitted to our servers. However, information the app sends to our services is limited to the scope described in our Privacy Policy and is transmitted over an encrypted connection.

How is my personal information handled?

We process only the minimum personal information needed to provide the product and related services. Payment information is processed directly by FastSpring, the Merchant of Record, through the FastSpring checkout; we do not collect or store full card numbers or other payment method details. See our Privacy Policy for details.